HR Manager / HRBP

Benefits

Pulled from the full job description

Full job description

HR Manager / HR Business Partner

About JRNI

JRNI is a global SaaS platform that helps enterprise organizations create meaningful customer engagement through intelligent, data-driven appointment scheduling and event management solutions. With teams across the U.S., U.K., Australia, India, and Switzerland, JRNI is on a mission to deliver exceptional experiences — both for our customers and for our employees.

We’re seeking a hands-on HR Manager / HR Business Partner to join our global People team. This individual will serve as a trusted advisor to employees and leaders, driving HR operations, engagement, performance, and compliance. As a team of one this role offers significant visibility, autonomy, and the opportunity to grow into a broader leadership position.

Key Responsibilities

• HR Operations & Systems: Manage global HRIS platforms (HiBob, ADP); ensure data accuracy, compliance, and partnership with Finance for headcount and compensation reporting.
• Analytics & Reporting: Deliver HR metrics and dashboards, including headcount, attrition, engagement, and compensation trends to support strategic decisions.
• Employee Relations & Compliance: Advise leaders on performance, employee relations, and employment law compliance across all operating regions.
• Performance & Compensation: Lead performance and merit review processes; ensure internal equity and alignment with JRNI’s compensation philosophy.
• Engagement & Culture: Drive employee engagement surveys, recognition programs, and initiatives that strengthen connection and belonging.
• Onboarding & Offboarding: Oversee a consistent, high-quality experience from hire to exit, including onboarding, exit interviews, and retention feedback.
• Information Security & Audits: Partner with Operations and Security on HR-related ISO and SOC audits and maintain HR compliance documentation.
• Leadership Coaching: Provide guidance and coaching to managers and employees to enhance performance, communication, and career development.

Qualifications

• 6+ years of progressive HR or People Operations experience, ideally in a global SaaS or technology company.
• Strong knowledge of HR systems (HiBob, ADP, or similar) and data reporting.
• Experience managing employee relations, performance cycles, and compensation processes.
• Excellent communication, relationship-building, and analytical skills.
• Self-starter who thrives in a fast-paced, collaborative environment.

Why Join JRNI

• High-impact, visible role with opportunity to grow as the company expands.
• Autonomy to shape HR practices across a global organization.
• A collaborative culture built on accountability, innovation, and trust.
• Competitive compensation and benefits package, with a base salary range of $90,000 – $110,000, depending on experience and location.

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Boston, MA 02110